Privacy Policy — XL Casino Philippines

Last updated: June 2026

XL Casino ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR licensing requirements.

1. Data Controller

The data controller for XL Casino is XL Casino Operations Ltd., operating under PAGCOR License. For privacy inquiries, contact our Data Protection Officer at: [email protected]

2. Personal Data We Collect

Registration Data

When you register, we collect: full name, email address, date of birth, mobile number, and username. This is required to create and maintain your account.

Identity Verification (KYC)

As required by PAGCOR, we collect identity documents (Philippine ID, passport, or driver's license) to verify your age (21+) and prevent money laundering.

Payment Data

We collect GCash account details, Maya account details, or bank account information for processing deposits and withdrawals. Full payment card numbers are not stored — we use secure payment gateways.

Usage Data

We collect information about how you use XL Casino, including games played, bets placed, session duration, and device/browser information to improve our services.

3. How We Use Your Data

We use your personal data to: provide and maintain XL Casino services, process deposits and withdrawals, verify your identity, comply with PAGCOR licensing requirements and AML regulations, send account and promotional communications (with your consent), and improve our platform and customer experience.

We do not sell your personal data. We may share your data with: payment processors (GCash/Maya/bank partners), identity verification providers, game software providers, regulatory authorities (PAGCOR) when legally required, and law enforcement when required by Philippine law.

5. Data Retention

We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure, as required by Philippine AML laws and PAGCOR regulations.

6. Your Rights Under the Philippine Data Privacy Act

Under RA 10173, you have the right to: access your personal data, correct inaccurate data, erasure of data (subject to legal obligations), object to data processing, and data portability. To exercise these rights, contact [email protected].

7. Cookies

We use cookies to maintain your session, remember preferences, and analyze site usage. For full details, see our Cookies Policy.

8. Security

We protect your data using 256-bit SSL encryption, secure servers, firewalls, and regular security audits. Our systems comply with industry-standard PCI DSS requirements for payment data.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on the XL Casino website. Continued use of XL Casino after changes constitutes acceptance of the updated policy.

10. Contact & Complaints

For privacy concerns, contact our Data Protection Officer at [email protected]. You may also file a complaint with the National Privacy Commission (NPC) Philippines at privacy.gov.ph.